WHO WE ARE

Ghostlight Coffee Company LLC operates the website www.ghostlight.coffee. This policy explains what data we collect, why we collect it, and how we handle it.

WHAT WE COLLECT AT CHECKOUT

When you place an order, we collect your name, email address, phone number, billing address, shipping address, and payment information. We use this to process your order, calculate shipping and taxes, send order confirmations, prevent fraud, and communicate with you about your purchase.

PAYMENT PROCESSING

We accept payments through Stripe. Your credit card information is processed directly by Stripe and is never stored on our servers. You can review Stripe’s privacy policy at stripe.com/privacy.

ORDER FULFILLMENT

Your shipping information is shared with our fulfillment partner to roast and ship your order. This includes your name, shipping address, and email address. This information is used solely to fulfill and deliver your order.

EMAIL MARKETING

If you subscribe to our mailing list through our website, we collect your email address through MailerLite. You can unsubscribe at any time using the link in any email we send. We will never sell or share your email address with third parties. You can review MailerLite’s privacy policy at mailerlite.com/legal/privacy-policy.

COOKIES

Our site uses cookies to keep track of your cart contents while you browse, to remember your login information if you create an account, and to enable basic site functionality. We do not use cookies for third-party advertising.

WHAT WE STORE

If you create an account, we store your name, address, email, and phone number to make future checkouts easier. Order information including your name, email, billing and shipping addresses is retained for 7 years for tax and accounting purposes. You can request deletion of your account data at any time by contacting us.

EMBEDDED CONTENT

Pages on our site may include embedded content such as videos or social media feeds. Embedded content from other websites behaves as if you visited that website directly and may collect data or use cookies. We recommend reviewing those platforms’ privacy policies.

WHO HAS ACCESS

Both managing members of Ghostlight Coffee Company LLC have access to order and customer information for the purposes of fulfilling orders, processing refunds, and providing customer support.

YOUR RIGHTS

You can request an export of the personal data we hold about you, or request that we delete your personal data, by contacting us. This does not include data we are legally required to retain for tax, legal, or security purposes.

CONTACT

If you have questions about this privacy policy, contact us at:
Email: info@ghostlight.coffee
Phone: 646-576-7480